Sentry detects recreational smoke from cigarette, marijuana, cigar, and vape.
Note: Sentry alerts do not specify which type of recreational smoke is occurring. It tells you if someone is smoking recreationally and time stamps the incident to provide proof.
Sentry is not meant to replace a regular smoke detector.
Sentry detects recreational smoking and will identify and document when recreational smoking occurs in a monitored space.
Generally one Sentry per space you'd like to monitor. Sentry can detect smoke ~20ft away within one minute of the incident happening. It can work in indoor spaces as large as 400 square feet, provided that there are no dividing walls, as it is specifically optimized for open spaces.
Can they detect smoke from neighbors, on guests clothes that come onto the property, or if someone smokes out of a window while inside?
Sentry only detects when someone smokes in the monitored space. Sentry is not recommended to detect second-hand smoking.
Whoever installs the Sentry mobile app and enables sentry on their account. You can enable notifications for App notifications, SMS notifications, or email notifications.
Sentry does not emit any loud noises or alerts directly from the device.
Sentry protects your privacy and cannot listen to your conversations, it only measures noise levels. Also it does not store any sound data or transmit sound data to the cloud.
Sentry offers both monthly and annual subscription plans, both providing access to the same set of features. The only difference between the two options is the payment frequency: the monthly option requires monthly payments, whereas the annual option entails a single payment per year. Both subscription plans require a minimum commitment of one year after the 30-day trial period has passed.
Your subscription will start either upon the initial pairing of your device(s) or within 30 days of the order date, whichever occurs first.
We recommend that you purchase the device when you are ready to activate the subscription.
The subscription fee covers various aspects such as monitoring services, ongoing app development, and continuous enhancements. Since each Sentry device is responsible for monitoring a specific space independently, whether it's within the same property or a different one, a separate subscription is necessary for each device to maintain its individual monitoring capabilities.
Yes we do. Learn how to join the WYND Sentry Affiliate Program.
Try a Sentry device with our 30-day risk free trial to determine if it’s right for you. Receive a full refund on your Sentry device(s) and subscription(s) within 30 days of the subscription activation date, or purchase date. All you have to do is pay for return shipping.* Refunds cannot be processed once the risk free trial is over. To cancel the continued subscription, please contact sentry_support@hellowynd.com.
The WYND Sentry App has its own app separate from our other WYND Products. Please download the Sentry app on the App Store.
Step 1: Install WYND Sentry Mobile App
Step 2: Install Your Sentry
Tip: Install your Sentry in a high traffic area (i.e. living room) and far away from sources of loud noise (i.e. TVs).
Step 3: Set Up Live Monitoring
Add your property to your Sentry account by following the onscreen instructions. (Properties are used to differentiate between different properties, buildings, or addresses)
Click on + Add Property on the top right screen of the Dashboard and fill in the form fields.
Next we will prepare the device before connecting to a property. Turn on your device by holding the back button for 1 second to power your device on. You should see a stable blue and green light.
Put your device into pairing mode by holding the back button for 5 to 6 seconds or until the 3 lights start to blink. You will see blinking lights which may appear teal in color. Blinking lights means your device is ready for setup.
On your app dashboard, choose the property that was created in Step 1 and select “Add Device”. Please follow the on-screen instructions to add your WiFi connection.
Once you connect to WiFi, your app will display “Searching for Sentry device” on the screen. Allow your device to search for Sentry and then click “Connect”. This will begin device pairing and may take a few seconds during initial setup. Reminder, please do not exit the app during this step. If the device displays blinking red lights during this stage, please do not touch the device or the App.
Once the device has successfully connected, select the room type and fill in the room name.
Once complete, you can choose to add another device to this property or finish pairing.
A: Wall Mount (Recommended)
Please do not mount your device unless you have successfully paired the device. We recommend testing your device for a few days to ensure you do not encounter any issues.
Find a spot on your wall that is no higher than 3 feet above the ground. (Optimal placement is approx. 1 foot above the ground)
Clean the surface with the provided wet wipe. (Note: In order to prevent the device from being tampered with, Sentry is difficult to remove.)
After the surface dries, first apply the adhesive pad to the back of your Sentry, then position the device at the desired location and gently press the device against the wall for 5 seconds to adhere it.
B: Horizontal Surface
Insert the provided rubber feet into the bottom of your Sentry. Place your Sentry somewhere inconspicuous to prevent tampering.
Optional: Use the cable clips to organize and guide the USB-C cable.
Here are some helpful tips if you experience any issues with the WYND Sentry app:
Ensure that your mobile app is on the latest app version available on the app store.
Try force quitting the app and restarting your phone.
Close any background apps to improve loading time.
Once Sentry is successfully paired, it will not emit any colored lights. You will only see lights on your Sentry during device pairing or if it has been disconnected from Wi-Fi.
BLUE and GREEN: A stable BLUE light on the left, followed by a GREEN light on the top of the Sentry means the device is initializing (user needs to wait until both lights go off: 2- 3 seconds). This can happen after a hard reset or the first time a user turns a new device on.
3 red lights: The device will emit 3 stable red lights before powering off.
Blinking teal lights: The device will display blinking teal lights when it is in pairing mode.
Blinking red lights: The device may blink red upon initial pairing of Sentry if the device is on an older firmware. Once the device automatically updates to the latest firmware version, the user should not experience blinking red lights at any point. Please contact customer support if you continue to experience this.
Blinking yellow lights: The device will emit slow blinking yellow lights when it loses Wi-Fi connection.
Blinking blue lights: The device will emit rapid blinking blue lights when it is attempting to reconnect to the Wi-Fi network.
3 green lights: The device will emit 3 stable green lights once it has successfully reconnected to the Wi-Fi network,
Wi-Fi Issues - Blinking Lights
When the device loses connection to Wi-Fi, it will emit slow blinking yellow lights, followed by rapid blinking blue lights (showing it is attempting to reconnect to the established Wi-Fi network). If it is unable to connect to Wi-Fi, it will display slow blinking yellow lights again before powering off. The device will continue to attempt reconnecting until the Wi-Fi connection is reestablished. When the device successfully reconnects to Wi-Fi, the device will emit 3 green lights.
Hold the back button for 10 seconds to reset your device.
Then, hold the back button for 1 second to turn the device ON. You should see a stable blue and green light.
Put your device into pairing mode by holding the back button for 5 to 6 seconds or until the 3 lights start to blink. You will see blinking lights which may appear teal in color. Blinking lights means your device is ready for setup.
Once your device is in pairing mode, please click “Add Device” under the designated property and follow the on-screen instructions to add your WiFi connection.
Once you connect to WiFi, your app will display “Searching for Sentry device” on the screen. Allow your device to search for Sentry and then click “Connect”. This will begin device pairing and may take a few seconds during initial setup. Reminder, please do not exit the app during this step. If the device displays blinking red lights during this stage, please do not touch the device or the App.
Once the device has successfully connected, select the room type and fill in the room name.
Hold the back button for 1 second to turn ON or OFF the device.
When powered on for the first time, the device will emit a stable blue and green light.
When powered off, the device will emit 3 red lights
When powered on again, the device will emit blinking blue lights (showing it is connecting back to the established Wi-Fi network). Then, it will emit 3 green lights once it has successfully reconnected to the Wi-Fi network.
This green icon indicates that your Sentry device is connected to Wi-Fi.
This red icon indicates that your Sentry device is not connected to Wi-Fi.
This green icon indicates that your Sentry device is connected to power.
This red icon indicates that your Sentry device is not connected to power.
Default Messages: message drafts that you can use to contact your guests
Default Messages: message drafts that you can use to contact your guests
Click on Settings located on the far right side of the navigation options
Click on “Default Messages”
Edit message to your preferred message for your guests
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